SAP CAR Implementation with Integration to Non-SAP Legacy Systems

Customer Profile

A leading beverage retailer in the U.S. with a broad network of over 200 retail stores, an e-commerce platform, and direct sales to wholesale customers.

Business Challenge

With both their legacy POS and sales audit systems nearing end-of-life, the client sought a modern, scalable solution. They chose GK Software’s POS system and SAP’s Customer Activity Repository (CAR) on SAP HANA for the transformation, based on the robust POS features and the native integration CAR offers with SAP’s sales audit capabilities.

Partnering with Applexus  

Since the client’s financial, sales order, and master data systems were not SAP-based, Applexus designed and built custom interfaces to connect SAP CAR with these legacy systems.

Given the client’s multi-channel sales model, each channel powered by different systems, Applexus optimized the solution to support all sales channels and legacy platforms. In addition to implementing SAP CAR Sales Audit, Applexus deployed its Consumer Credit Card and Media Reconciliation CAR Add-ons to further enhance the solution. 

As one of the first global implementations of SAP CAR integrated with non-SAP legacy systems, this project was recognized by SAP for its innovative approach.

Benefits Delivered

• Accelerated sales audit and reporting processes, with improved oversight of audit activities.
• Real-time visibility into sales and customer data across all channels.
• Enhanced demand forecasting accuracy, enabling better business process and inventory optimization.